My professional body, The Institute of Civil Funerals (https://www.iocf.org.uk) has put guidance in place to ensure that as funeral professionals we are helping the NHS and society by minimising transmission to protect ourselves and you, the families with whom we come into contact.

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I will therefore be taking the following precautions:

• I shall be following scrupulous hygiene measures, as recommended by the government.

• I will not be meeting clients in person, but I shall conduct phone or video interviews, which will still enable a full discussion of your needs and allow you to explore in detail how best to mark your loved one’s life.

• If funerals are allowed to take place, I shall promote social distancing, and expect mourners to be spaced out; for there to be a limit on numbers; for there to be no handshaking or physical contact.

 

I realise how upsetting this can seem at a time when you need friends and family to be close, but I am sure you understand how important this is for all of us. I assure you that I will do everything in my power to honour appropriately the life of your loved one.